Privacy Policy

1. Information We Collect

We collect information you provide directly when you use our services, including:

• Contact Information: Name, email address, phone number, and company name when you fill out our contact form or request a consultation.
• Project Information: Details about your business and project requirements shared during consultations.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device Data: Browser type, operating system, IP address, and device identifiers collected automatically.

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide requested services.
• Improve our website, services, and user experience.
• Send project updates and relevant communications you've opted into.
• Analyze website traffic and usage patterns to enhance performance.
• Comply with legal obligations and protect our rights.

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information. We may share data with trusted third-party service providers who assist us in operating our website and business, subject to confidentiality agreements. These may include:

• Hosting and infrastructure providers.
• Analytics services (e.g., Google Analytics).
• Communication tools for project management.

4. Data Security

We implement industry-standard security measures to protect your personal data, including encryption in transit (SSL/TLS), secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing at any time.
• Request a copy of the data we hold about you.
• Object to or restrict certain processing activities.

To exercise any of these rights, please contact us at admin@veliq.co.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@veliq.co or visit our Contact page.